Welcome to the Sachs Center. The following information has been designed to provide an overview of the policies of the Sachs Center. Please read this document in its entirety and submit your name and email below, indicating you consent to these policies and procedures.
Once agreed upon below, you consent to become a client of the Sachs Center. You have the right to be informed of and participate in the selection of evaluation and treatment services, which will be provided by your clinician. All of the services provided are voluntary and you have the right to request a change in service or formally withdraw this consent at any time.
All information disclosed within sessions and the written records pertaining to those sessions are confidential and may not be revealed to anyone without your written permission except where disclosure is required by law. Some of the circumstances where disclosure is required or may be required by law are:
- Where there is a reasonable suspicion of child, dependent, or elder abuse or neglect. When a client presents a danger to self, to others, to property, or is gravely disabled. When a client’s family members communicate to your Sachs Center clinician that the client presents a danger to others.
- Disclosure of confidential information may be required by your health insurance carrier. Billing contractors and Sachs Center office staff also may need to access confidential information in the course of providing services.
- In couple and family therapy, or when different family members are seen individually, even over a period of time, confidentiality and privilege do not apply between the couple or among family members, unless otherwise agreed upon. Your Sachs Center clinician will use his/her clinical judgment when revealing such information.
- If you communicate confidential or private information via email or texts your clinician will assume that you have made an informed decision and will view it as your agreement to take the risk that such communication may be intercepted.
Due to the nature of the therapeutic treatment process and the fact that it often involves making a full disclosure with regard to many matters which may be of a confidential nature, it is agreed that, should there be legal proceedings (such as, but not limited to divorce and custody disputes, injuries, lawsuits, etc.), neither you nor your attorney(s), nor anyone else acting on your behalf will call on your Sachs Center clinician to testify in court or at any other proceeding, nor will a disclosure of the psychotherapy records be requested unless otherwise agreed upon.
MEDIATION & ARBITRATION
All disputes arising out of, or in relation to, this agreement to provide psychotherapy services shall first be referred to mediation, before, and as a pre-condition of, the initiation of arbitration. The mediator shall be a neutral third party chosen by agreement of your Sachs Center clinician and the client(s). The cost of such mediation, if any, shall be split equally, unless otherwise agreed upon. In the event that mediation is unsuccessful, any unresolved controversy related to this agreement should be submitted to and settled by binding arbitration in Manhattan in accordance with the rules of the American Arbitration Association which are in effect at the time the demand for arbitration is filed. The prevailing party in arbitration or collection proceedings shall be entitled to recover a reasonable sum as and for attorney’s fees. In the case of arbitration, the arbitrator will determine that sum.
PAYMENTS & INSURANCE
Check, cash or credit card are acceptable forms of payment. A $25 fee will be added to your bill if your credit card is declined or check is invalid. Telephone conversations, site visits, writing and reading of reports, consultation with other professionals, release of information, reading records, longer sessions, travel time, etc. will be charged at a prorated hourly rate that is similar to the agreed upon hourly session rate.
Unless agreed upon differently, your Sachs Center clinician will charge your credit card and provide you with a copy of your receipt on a weekly or monthly basis, which you can then submit to your insurance company for reimbursement, if you so choose.
THE PROS & CONS OF THERAPY:
Therapy has been shown to be an effective form of treatment for a variety of problems and challenges. But the work is not easy. During your therapy, remembering or talking about unpleasant events, feelings, or thoughts can result in you experiencing considerable discomfort or strong feelings of anger, sadness, worry, fear, etc., or experiencing anxiety, depression, insomnia, etc. Your Sachs Center clinician may challenge some of your assumptions or perceptions or propose different ways of looking at, thinking about, or handling situations, which can cause you to feel very upset, angry, depressed or disappointed.
Attempting to resolve issues that brought you to therapy in the first place, such as personal or interpersonal relationships, may result in changes that were not originally intended. Psychotherapy may result in decisions about changing behaviors, employment, substance use, schooling, housing, or relationships. Sometimes a decision that is positive for one family member is viewed quite negatively by another family member. Change will sometimes be easy and swift, but more often it will be slow and even frustrating. And sometimes, psychotherapy will not yield positive or intended results.
This process is similar for children and adolescents as well. While we strive for the best results, exploring difficult feelings may result in unintended consequences and behaviors,
CANCELLATION OF APPOINTMENTS
Since the scheduling of an appointment involves the reservation of time specifically for you, a minimum of 48 hours (2 days) notice is required for re-scheduling or canceling an appointment. Unless we reach a different agreement, the full fee will be charged for sessions missed without such notification. Most insurance companies do not reimburse for missed sessions.
If you need to contact your clinician between sessions, email is the best method. Or you can leave a message at the answering service (646)807-8900 and your call will be returned as soon as possible. If an emergency situation arises and if you need to talk to someone right away call Police: 911.